Terms of Sale & Trading
We supply strictly trade only. If we suspect orders to be for personal use, we reserve the right to refuse supply & we may ask for additional proof of trading (VAT no, Company No etc)
Hours of trading are 9:30am - 7:00pm Monday - Friday. We are closed on all Bank Holidays.
We do not offer credit terms, but we do accept most major credit/debit cards or bank transfer. First orders by new customers MUST be paid by bank transfer for security reasons.
Our minimum order is around £150 (excl VAT)
All international payments must be paid by bank transfer in GBP ONLY (we cannot accept any other currencies at this time). Any additional charges made by your bank will need to be paid by yourselves. All EU customers are required to provide a valid VAT number or standard UK VAT will need to be charged.
All breakages/shortages to be advised within 3 days of delivery. No claims can be made after this time. Proof of breakages are required via email with photo evidence for our records. This is because we have a limited time to make a claim for breakages with our courier.
All prices are excluding VAT (current rate)
We record all telephone calls for quality & training purposes.
If the item requested is out of stock and a substitute is requested, an alternative can be chosen at our discretion as close to the value as possible. Please be aware these may vary slightly to the original item ordered.
By placing an order with us at Savvy Distro, you are agreeing to the terms stated on this webpage. Any changes that you request are made to your order after it is placed will be done if notified immediately, however if the order is packed and you have received your final invoice, the changes will be at the discretion of Savvy Distro and may incur restocking fees as stated above.
Any payments sent to us in error will be credited to the customer’s account to be used on their next order. If you want the money returned to your account, this may incur administration/banking fees.